At InfanRoyal, we aim to provide our customers with a seamless and enjoyable shopping experience. This Sales Policy outlines the terms and conditions governing the sale of products on our website, infanroyal.click. By purchasing products from our website, you agree to the terms outlined in this policy.

 

1. Products and Pricing

1.1 Product Availability:

The availability of products on our website may vary. We strive to keep our inventory up to date, but there may be instances where a product is out of stock. If you order an item that is unavailable, we will notify you as soon as possible and provide options for a replacement, backorder, or refund.

 

1.2 Pricing Information:

All prices listed on infanroyal.click are in US Dollars (USD) and include applicable taxes unless otherwise stated. We reserve the right to change prices without prior notice. In the event of an error in pricing, we will notify you of the issue and allow you to proceed with the purchase at the corrected price or cancel the order.

 

1.3 Discounts and Promotions:

We may offer discounts, promotions, or special offers from time to time. These promotions are subject to availability and may have specific terms and conditions, including expiration dates, product exclusions, or minimum purchase requirements. Discounts are only valid for the period specified and cannot be applied retroactively.

 

2. Orders

2.1 Placing an Order:

To place an order, simply browse our website and add the desired products to your shopping cart. Once you are ready to complete your purchase, proceed to checkout, where you will be required to provide payment and shipping details.

 

2.2 Order Confirmation:

After placing your order, you will receive an order confirmation email containing the details of your purchase. This confirmation does not constitute an acceptance of your order. A final confirmation of your order will be sent once your payment has been successfully processed and your order has been shipped.

 

2.3 Order Processing Time:

Orders are typically processed within 1-2 business days. However, during busy seasons or promotional events, processing times may be slightly longer. Once your order has been shipped, you will receive an email notification with tracking details.

 

3. Payment Methods

3.1 Accepted Payment Methods:

We accept a variety of payment methods to ensure that your shopping experience is convenient and secure. These include:

 

Credit and debit cards (Visa, MasterCard, American Express, Discover)

PayPal

Other secure online payment methods

3.2 Payment Security:

We use industry-standard encryption technologies, such as SSL (Secure Socket Layer), to ensure that all payment information is securely transmitted. Your payment details are processed through trusted third-party payment processors who are compliant with PCI DSS (Payment Card Industry Data Security Standard).

 

4. Shipping and Delivery

4.1 Shipping Rates:

Shipping fees are calculated based on the size, weight, and destination of your order. You will be informed of the shipping cost during the checkout process. We offer several shipping options, including standard and expedited shipping, with delivery times varying according to your location.

 

4.2 Order Tracking:

Once your order has shipped, you will receive an email with tracking information. You can use this tracking number to monitor the status of your shipment.

 

4.3 International Shipping:

We offer international shipping to various countries. Shipping fees and delivery times for international orders will be calculated during checkout. Please be aware that customs duties, taxes, and fees may apply to international shipments and are the responsibility of the customer.

 

5. Returns and Exchanges

5.1 Return Policy:

If you are not satisfied with your purchase, we offer a 30-day return policy. The item must be unused, unworn, and in its original packaging to be eligible for a return. Please refer to our Refund and Returns Policy for more details on how to initiate a return.

 

5.2 Exchange Policy:

If you wish to exchange an item for a different size, color, or style, please contact us within 30 days of receiving your order. Exchanges are subject to product availability, and shipping fees for exchanges are the responsibility of the customer unless the item was defective or incorrect.

 

6. Cancellations

6.1 Order Cancellations:

You may cancel your order within 24 hours of purchase. After this period, we begin processing your order, and cancellation may not be possible. If you wish to cancel your order, please contact our customer support team as soon as possible.

 

6.2 Cancellation After Shipping:

Once your order has been shipped, you will need to follow the return process outlined in our Refund and Returns Policy to return the product and receive a refund.

 

7. Customer Support

7.1 Contacting Us:

If you have any questions or concerns regarding your order or our products, please don’t hesitate to reach out to us. Our customer service team is available to assist you.

 

You can contact us at:

 

Email: info@infanroyal.click

Phone: (409) 994-5513

Address: 916 Holland Ave, Port Neches, Texas (TX), 77651

8. Liability and Disclaimers

8.1 Product Descriptions:

We make every effort to accurately describe and display our products on the website. However, we cannot guarantee that product descriptions, images, or specifications are always accurate. If you have any questions about a product, please contact us before making a purchase.

 

8.2 Limitation of Liability:

InfanRoyal is not liable for any damages arising from the use of our products or services, including but not limited to indirect, incidental, or consequential damages. Our total liability for any claims shall not exceed the amount paid for the product in question.

 

9. Changes to the Sales Policy

We reserve the right to modify or update this Sales Policy at any time. Any changes will be effective upon posting to this page. We encourage you to review this policy regularly to stay informed of any updates.